Privacy Policy

Your privacy is vital to our long-term relationship with you. Preserving your privacy is just one part of our mission to provide you with highly personalized service. We hope that, like many of our customers, you will want to provide information about yourself to 5C-USA.

When you share information with us, you enable us to provide services otherwise unavailable. Examples include personalized reminders you may request to be emailed to you and others about upcoming birthdays, anniversaries and other milestones. You will also receive personalized recommendations based on your prior purchases.

Whether or not you use all of our personal services, we pledge to preserve your privacy.

The SSL Certification to protect your privacy

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have initiated physical, electronic, and managerial procedures to safeguard the information we collect online.

State-of-the-art technology protects your data from unauthorized third parties. 5C-USA uses Secure Socket Layer (SSL) software to protect your data and secure your transactions. SSL encrypts all your personal information, including your credit card number, name and address during transactions, to provide a safe, secure shopping environment.

Information needed for your order:

You explicitly provide information via:

New Account Form or Contact with Customer Service

- To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information.
- We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone.
- We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card, the shipping carrier and 5C-USA customer service representatives.

We Automatically Collect
Shopper ID

- Upon visiting our site, we assigned you a unique Shopper ID in the form of a cookie. We use this ID to keep track of your shopping basket during your visit and to identify you as a repeat visitor.

- If you would rather not be identified as a repeat visitor, we recommend that you disable the cookie support in your browser.

Other Information We Collect

Feedback Form

- Should you contact us through our feedback form, we require your name and email address only to send you a reply.

- If you use the form to send comments about your shopping experience at 5C-Jewelry.us, we may include the comment with your name in our testimonial section.

Email Newsletter, "Email Special Offers" and "Catalog" Sign-up Features

- Should you participate in these services we will only use the information you provide to promote 5C-USA services and products.

- We will not share any personal information with third parties.

Sharing:

Personal Information is not shared aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.

Email and ask our expert for questions.

Another of our personal services is access to our Expert Jewelry Advisor, our jewelry expert with over decades of experience as a top jewelry designer and merchandiser. You may contact our Jewelry Expert by e-mail and they will do their best to answer all your questions.

Recommendations

To provide you with personalized service, we may use your previous purchases to guide our recommendations to you about products or other merchandise you may be interested in. 5C-USA is always trying to enhance its site to meet your needs.

Special Promotions

From time to time, we may offer a special promotion jointly with an Internet community, online shopping or other site.

Questions About Our Privacy Policies

If you have questions about these policies, please contact us.